title. learn page redesign
date. 2018
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solving the problem
AT&T Business Console learn and support pages were almost nonexistent. Only a few FAQ’s were available for the user and there was no authenticated support content at all. The original design didn’t allow for any product specific information and wasn’t well suited for upgrade possibilities. Since upgrades to the MDM was of utmost importance for the business a product detail page needed to be included in the design.
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challenges
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Designing a long term solution that would allow for additional product and services to be added without having to redo the entire design.
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Fail fast and move on - The first solution I designed could potentially have had some long term negative effects when looking at it holistically. It wasn’t the perfect solution for all user scenarios. So back to the drawing board and came up with a much simpler, more intuitive design for the user.
storyboards
unauthenticated learn page wireframes
